FAQ
We are currently stocked at Nine Lives. If you are interested in becoming a stockist, please email us shopchillistore@gmail.com
We ship worldwide. Our rates are:
New Zealand (1-3 business days non rural) $10
International (7-10 business days) $20
Please note we are not responsible for any shipping delays once dispated, or any clearance delays or fees
We aim to dispatch your orders within 5 working days. If your order is urgent, please contact us.
As our jeans are vintage, each pair is unique. We recommend going for your normal jean size IF you want them higher waist and more fitted. For a lower, baggier fit, size up one. Please be aware they will relax with wear. We are always happy to help with sizing, so get in touch for assistance!
We allow returns and exchanges if items are unworn with tags still attached. For sale items we only allow credit/exchanges. We do not allow returns or exchanges on seconds or samples.
Yes! We are happy to make to order. Get in touch as we can make any size or style.
